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'We screwed up': Doordash admits underpaying New York workers

The food delivery giant will pay a $131.5m settlement following a city probe into wage violations.

BBC Business

DoorDash has agreed to pay a $131.5m (£99m) settlement to New York City regulators after the food delivery giant admitted failing to compensate thousands of workers correctly or on time.

"Simply put, we screwed up," DoorDash said. "Our mistakes meant some Dashers were underpaid or paid late."

The agreement with the Department of Consumer and Worker Protection follows a city investigation into wage violations, with a significant share of the payout addressing how DoorDash calculates compensation for the time delivery drivers spend waiting for orders.

San Francisco-based DoorDash blamed "complex" changes to the minimum wage in New York state introduced in 2023.